Terms of sale
Plain-English terms for buying a Gate House license. If anything here is unclear, email support@gatehousewp.com before you buy.
Who you are buying from
Gate House is sold by Spitfire Creative LLC, Idaho, United States. Questions and legal notices: support@gatehousewp.com.
What you are buying
The Gate House plugin itself is free software under the GPL (version 2 or later). You can use, study, modify and redistribute it without paying anyone — every protection feature works without a license, and keeps working if a license expires.
A paid license buys two services: automatic updates delivered from gatehousewp.com and email support from the people who build Gate House. Licenses are sold per site (per hostname), billed yearly in advance, and renew automatically until you cancel.
The founding offer
The founding price is available for the first 1,000 sites. Your price is locked for as long as your subscription stays active: it never rises at renewal while your subscription is continuous. If you cancel and later buy again, or if a license is refunded, the founding price is not reserved — a later purchase is at the price then in effect.
Renewal and cancellation
- Your subscription renews automatically each year using the payment method on file.
- You can cancel renewal any time from your account. Cancelling stops future charges; your license and updates continue until the end of the year you have paid for.
- If a renewal payment fails, we retry it and keep your license working through a short grace period (about seven days) so updates do not stop while you fix the card.
- You can also change or remove your card, and download your invoice history, from your account.
Support
Support covers installing, configuring and troubleshooting Gate House on your own site, by email. It does not include custom development, working on your server for you, or advice about your payment processor. We answer in English, usually within two business days.
Fair expectations
Gate House is an abuse control: it adds human verification and rate limiting to forms. It is not a fraud guarantee, firewall, malware scanner or replacement for your payment processor, and no claim of compatibility with every theme, plugin or gateway is made. Protection features are provided under the GPL, as-is, without warranty of any kind.
Liability
To the maximum extent permitted by law, our total liability arising from your purchase is limited to the amount you paid us in the twelve months before the claim. We are not liable for indirect or consequential losses, including lost profits or lost data.
Acceptable use
Do not resell licenses, share one per-site license across production sites, or use the update service to distribute our releases elsewhere. Everything else the GPL permits, you may do.
Taxes
Prices exclude tax. Where we are required to collect tax (for example VAT or sales tax), it is added at checkout and shown on your invoice. You are responsible for any taxes not collected at checkout.
Governing law
These terms are governed by the laws of the State of Idaho, without regard to conflict-of-law rules.
Changes
If these terms change, the terms in effect on your purchase date govern that purchase; material changes are announced on this page before they take effect for renewals.
Other terms that are part of this sale: the refund policy and the privacy policy.